Consistently Positive Experience

Out of 10

We have used Embrace for a year and a half and very much appreciate the responsiveness of the staff. They acknowledge the receipt of claims and then process those claims expediently (one to two weeks). They don't send "generic" emails loaded with jargon, just simple, direct communications about the status of the claim. The Wellness plan supports preventive care and provides more peace of mind.
The reason I rate them 9 instead of 10 is that they do not cover genetic conditions particular to your breed. I only know of one other insurance company that does, but I have been so pleased with the professionalism and personal touch at Embrace, that it would take a lot for me to switch.

Did you find this review helpful?
Comfortis Anti-Flea Medication
Claim Amount
Under $100

Bichon Frise

Age of Pet
1 - 8

Leave a comment

Enter the characters shown in the image.
Posted: 12/26/2010

Carmen, Embrace does cover breed-specific conditions so I'm not sure exactly what you thought was not covered. Happy to go over your policy to clarify... Laura