I have had this pet insurance plan since 2017 and have never submitted a claim. My dog needed eye surgery for a non-pre-existing eye growth that was first found in early 2019, well after I purchased the policy. Health Paws has done everything to not pay this claim including asking for medical records numerous time even after my vet has already submitted everything they had. Healthy Paws emailed me numerous times saying that they received medical records, but asking that a claim be submitted. Their claims department is ludicrous and the examiners do not know what they are doing. They keep increasing rates, but use numerous tactics to avoid paying claims. STAY AWAY FROM THIS PET INSURANCE PLAN!
Labrador Retriever (Yellow)