My dog Ollie had major gastrointenstinal issues, which were 100% covered by petplan, minus our $50 deductible.
After submitting the claim, a check was in the mail within a week, which was absolutely great!
The only reason I gave a 8/10 instead of 10/10 is because the form submission process is tedious and cumbersome. It involves a lot of paperwork and faxing. If they streamlined the claims process, it would be much nicer.
And the other happy ending is that Ollie is 100% better. ;)