My Golden girl, Teala, was just over a year old when she came up to me and collapsed at my feet. After exploratory surgery, the vet discovered a mass next to her heart that turned out to be a foxtail. Because she had inhaled it, they had to remove a portion of her lung as well as the foxtail mass. Although she almost died twice during the week in the hospital, today she is an active and very healthy 3 year old. The bill was nearly $10,000 but the check came from Petplan before I knew it. Because they were so prompt and easy to deal with, I have put all 4 of my Goldens on this insurance. I have had a good experience with multiple claims and am very happy.