At first I was hesitant to go with a smaller company. But after diligent research and great referrals from a colleague, I insured my dog here and am so glad I did! I am an Animal Behavioral Biologist and author, and my darling dog who I adopted from the shelter, Ami, is literally going to be the main character in my next book!
A few months after my insurance started (fortunately I bought it almost as soon as I got him, Ami - my star character - started to lose his fur and developed a related dermal/hormonal condition! Poor Ami and so much for my beloved star being naked - without his fur coat! Not to mention his discomfort and sensitivity to the cold. Well, Healthy Paws Pet Insurance took expert care of us and we finally got his skin and fur in healthy condition again!
We weren't treated coldly and callously as the bigger companies do, and as long as they stay great, we will rave about them!