I'm so thankful for Daniel today! With our new normal and how our mail has been delivered in my neighborhood, I received my pup's renewal notice today, 2 weeks late. I called Pet Plan immediately. Daniel was able to update all information and make sure that my pup's policy was renewed, which I'm so thankful that he was able to complete the transaction. I have had a tough year with my pup. He was diagnosed and prescribed chemo all before turning 1 year old. Daniel was understanding and took every effort to deal with this stressed out pet mom! Thank you so much, Daniel! Because of you, my pup has insurance for another year!