received reimbursements in very timely manner

Out of 10

I purchased a year of insurance with PetPlan a few months ago for my new German Shepherd puppy. I've had to file two claims thus far for kennel cough, and both the review process and the reimbursement check were very quick. I received no resistance whatsoever on my claims; I selected the plan with the $100 deductible, so the first time I filed with claim for kennel cough, that $100 was deducted, but the second time I filed (about a month later) due to another infection, I received the full amount I paid back due to the deductible only applying to each illness, not each time I file. I have been very pleased with PetPlan thus far and will probably purchase another year when the time comes!

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