Paid Exactly As Promised

Out of 10

I purchased a PetFirst policy for my dog in September 2007 when my dog was six. I needed it in May 2008 when my dog got sick. Sadly, tests revealed she had an illness that necessitated that we put her to sleep. The insurance paid for all of the vet expenses ($350) and the euthanasia ($90) less a $50 deductible and co-pay of 10%. It did not pay for the burial ($60). So out of the $500 in expenses that weekend, our cost was only $150 which was a lot easier to manage than the full amount all at once. They paid promptly and even refunded the portion of my insurance policy that was unused for the month...which I was not expecting. You do have to pay the costs up front and then get reimbursed...but if you pay by credit card, the insurance payment will probably come in about the same time as the credit card payment is due. I am adopting another pet this month and am looking at purchasing this insurance again.

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