Would choose again over others

Out of 10

I had been with another insurance company and then switched to Pets Best. Not only did they offer a better policy, but whenever I called to check on a claim (which was always handled quickly and easily), their staff was sensitive to my feelings about my dog and always gave me the impression that they were concerned about pets first and business second.
When it came time to cancel Fred's policy after he passed away, it was done with no protests and I was so grateful for the expression of sympathy.

If I were to get pet insurance again, I would choose Pets Best.

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Posted: 07/11/2008

this sounds like the insurance company writing it. it's mysteriously 'not specific'--except for the name FRED.

Posted: 07/13/2008

I do not see that fabrication there at all. I just submitted a review myself, and did not even give the names of my pets. My experience with this particular insurance was the same when I called them: A dog was happily barking in the background, and the person I spoke with was very sensitive and caring - regrettably I did not write his name down :-) Nonetheless the call happened exactly like that and the only affiliation I have with Pets Best is that I have my cats insured with them!