I have been with Petshealth for over 4 years years now. I have found them to be exceptional at handling my claims. My most recent experiences involved find two lumps on my 5 year old dog. I encountered no issues with having my dog examined and biopsied and when it was determined they should be removed-Petshealth was there with no questions asked and covered her surgery. It has been a similar experience for her most recent bronchial allergy. I have the middle tiered planned with added long-term/chronic coverage. The additional coverage for long-term/chronic was only an increase of $7/month, which I view as a small price to pay for a valued and loved member of the family.
From my experiences so far, I would have to say that I honestly trust no other pet insurance and I highly recommend Petshealth.