We were a little dissapointed in the amount of reimbursement we recieved for our submission. It was suspected that our dog had a mast cell tumor, the aspiration came back inconclusive and our Vet strongly suggested removal & biopsy. Since our last dog had a Mast Cell tumor which then required 2 major surgeries, we said absolutely, get it out. Since the biopsy revealed no malignancy, the rest of the surgery to remove the mass was not covered. They couldn't do the biopsy without removing it so to me it didn't make any sense & even a phone call didn't seem to get me anywhere.