Total scam and liers

Out of 10

This company is a total scam. When my cat get sick, had done blood and urine test, ultrasound etc. overall is cost me $867. Make the long story short, they claimed, that my kitty had a pre-existing condition. I have all the medical records, ( the same that were submitted to Petplan) not indicating or proving that there was any pre-existing condition. Furthermore, my own vet also confirmed, that his illness at the current is not a result of any pre-existing conditions. I have been going to my vet for years, and I highly doubt, that he would hide and withdraw any issue since 2009. PetPlan is simply refusing to pay and thinks about, it is the easiest way to make money. They are rude, they hang up on you while on the phone and as soon as the customer starts to complain. Please do not use them, you will loose lot of money...

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Renal (kidney)

Claim Amount
$500 - $1000


Age of Pet
1 - 8

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