Our 2 1/2 year old Malamute has had problems with diarrhea off and on since he was a puppy. We tried gradual diet changes several times. Each time with improvement and thinking we had it figured out. But then after a couple of months it would return. With numerous visits to the vet and different solutions attempted without permanent success, our vet spoke to us about a special blood test - but was concerned because it was very expensive due to having to be sent off to a specialized testing facility in Texas. Thanks to having our PetPlan insurance policy, it allowed us to easily make the decision to have the testing done without the worry of costs for the test or for the possible treatment. They were finally able to make a definite diagnosis of somewhat rare disease called "Small Intestine Bacterial Overgrowth" - which required a lengthy series of injections, daily medications and several acupuncture treatments.
When his initial treatments were completed over a 4 month period of time and I compiled all the invoices, I was skeptical as to how much we would be reimbursed for - especially since some of the treatments were not "traditional" medical treatments. I was completely surprised and very pleased when we received a check from PetPlan for over $1100.00 in a relatively short time after filing the claim. Thank you PetPlan - your policy is exactly as it promised - no limitations or restrictions and allows us to see the vet of our choice. I am very happy with your