Fair terms...

Out of 10

This company has been relatively fair in reimbursements and upholding policy promises but are not completely fair when it comes to THEM deciding what is claimable and what is not.

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stomach tumor
Claim Amount
$100 - $500

Labrador Retriever

Age of Pet
1 - 8

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Posted: 02/11/2011

Thank you for your honest feedback.
Fees charged for various services in different regions can vary quite a bit, and accounting for all of those differences could make our premiums higher. To prevent this, we reimburse 80% of usual and customary covered charges, which are costs considered reasonable in areas similar to yours. We use available fee information and proprietary data to determine fair reasonable costs.

If you have further questions about our reimbursements, please call us so we can help.