I have been a client of the ASPCA Petshealth Care Insurance Company for over 11 years. I recently submitted claims on behalf of my Li'l Girl, totaling approx. $3000.00, The 1st claim totaling $1400.00 was reimbursed for a total of $300.00. A previous claim of $320.00 was reimbursed for $75.00. I am awaiting the process of the other claims, but do not hold much hope on the 80% reimbursement as stated on their policy. I will be lucky to get 25% reimbursement.Sadly, my Li'l Girl passed away recently, at the age of 18. I miss her very much, and I wish we were still together. My claim problems started with this company when Li'l Girl was jumping around like a kitten, and appeared to be doing really well. But sadly, the Claims dilemma continued and continues, when she took a turn for the worse, and then sadly passed. It is a shame that such a dreadful Pet Insurance Company exists, as I would like to grieve without having to deal with them anymore, but I feel more strongly than ever, that I have to help get the word out to others regarding the deplorable behavior of this company.
I am writing to Warn others to stay away from this Pet Insurance Company. And if you are an existing member, cancel your Policy, and shop elsewhere. There are many Fine Pet Insurance Companies out there. You never know how good any Company is until you have a claim, or an issue. You can pay Premiums for Years, and think you are with a Reputable company, until one day when you need to file a claim. Get o