I CANCELLED VPI

1
Out of 10

I paid my premiums for my Shih Tzu for 5 years and never made a claim. My VERY FIRST CLAIM WAS REFUSED. Her eyelids were turning inward, so that her eyelashes were rubbing her eyes, causing her pain and eventual blindness. The Vet said surgery was clearly necessary and that other pet insurance plans paid for this operation regularly. VPI refused the claim on the basis that because she is a Shih Tzu her breed is more likely to have eye problems than other breeds. So they got my money, month after month, for 5 YEARS, and then refused my one and only claim. My Vet said that VPI "weasles out" of claims a lot. DO NOT INVEST YOUR PREMIUM DOLLARS WITH VPI.

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