I have been with VPI for 4 years. My previous French Bull dog had to have back surgery and the surgery bills cost me $5200. He has since passed away.VPI was a life saver as they reimbursed me for about $3500 of the cost. I was so relieved. The staff was compassionate and knowledgeable and I didn't have to wait too long for the check. I have , and will continue to, recommend VPI to everyone I know.