This company really cares

Out of 10

Before we got Andy, our Lab, from a rescue organization we decided we would never have another dog without insurance. We learned the hard way how expensive treating canine cancer could be and vowed we would never put ourselves through that again! 2 months after I got the policy on Andy, he ate a poisonous plant and had to visit an after hours emergency vet. When I contacted Petplan and told the customer service representative what happened, her first concern was for Andy, her second concern was for getting us the reimbursement. I was impressed that she prioritized the relationship between Andy, Petplan and myself the same way I did. When I recieved the check the letter expressed hope that Andy was fine.
Petplan provides an excellent product, excellent service and they really care about pets and their owners.

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