Reimbursements are very SLOW!

3
Out of 10

Filed our first claim on 6/26/2008, it is now 7/21/2008...the status only shows "received", not even "processing". The brochure claims payments in 14 days! We called and they claim they are behind and are bringing in more people to assist. Also, our second claim filed on 7/16 that I emailed in so I would have a record, has not even been acknowledged yet. I resent today.

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