Having had my Boys insured with another company where I was not happy I went shopping to find something that better fit our needs. I found Embrace through their partnership with Best Friends and could not have been happier. Having reviewed the material and got a quote I called to check on some issues I had with other policies. The folks at embrace answered my questions in a straight forward manner without the insurance lingo and they suggested I send my dogs health records for review so they could tell me up front what would not be covered. That was so helpful. Whenever ask I always recommend Embrace because their coverage beats anything else on the market.