Best Best = Worst Ever

Out of 10

80% of my claims were, according to Pet's Best, was a pre existing condition. If you get a routine procedure done they are OK, but anything that is major or a continuing situation, don't count on then to pay!When I went to cancel them they told me that I would get a small charge because it was the middle of the month. No problem until we saw our automatic deductions, $53.44 taken out of our account

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Claim Amount
$500 - $1000

German Shepherd

Age of Pet
Over 8 years

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Posted: 09/07/2010

Thank you for your feedback, Pete. We’re sorry that you decided to cancel your policy. Pets Best Insurance plans are designed to cover unexpected illnesses, accidents and injuries. Like all pet insurance companies, we exclude pre-existing conditions from coverage in order to keep premiums affordable for everyone.
Any illness or injury that begins before your policy is purchased or during your waiting period will be considered “pre-existing” even if your pet wasn’t previously diagnosed.

Premiums are payable monthly, quarterly or annually. You can cancel your plan at any time and a pro-rated refund will be issued for any unearned premiums.