Good coverage in specs but they haven’t paid a dime so far on 5 covered claims

6
Out of 10

Pets Best appeared to me to have the best coverage at 90%, unlimited, $500 deductible, and with Pro plan covered regular visits. However, I have submitted 5 claims (claim process is automated and works well from a smartphone). All covered/approved within a couple of weeks During covid. So far Pets Best hasn’t paid a dime because it either went against my deductible or against co-insurance. I’m disappointed and feel it’s like regular health insurance which doesn’t cover the bills. My pet hasn’t had a large problem yet though, so maybe they’re better on catastrophic care situations.

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Injury/illness
Claim Amount
Breed

Mixed Breed

Age of Pet
Over 8 years

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Posted: 07/28/2020
By:  

Hi Julie, the deductible is selected by you upon enrollment. Until met, there is no reimbursement. Contact us if you would like us to review the coverage information in detail.