Good coverage in specs but they haven’t paid a dime so far on 5 covered claims

Out of 10

Pets Best appeared to me to have the best coverage at 90%, unlimited, $500 deductible, and with Pro plan covered regular visits. However, I have submitted 5 claims (claim process is automated and works well from a smartphone). All covered/approved within a couple of weeks During covid. So far Pets Best hasn’t paid a dime because it either went against my deductible or against co-insurance. I’m disappointed and feel it’s like regular health insurance which doesn’t cover the bills. My pet hasn’t had a large problem yet though, so maybe they’re better on catastrophic care situations.

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Claim Amount

Mixed Breed

Age of Pet
Over 8 years

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Posted: 07/28/2020

Hi Julie, the deductible is selected by you upon enrollment. Until met, there is no reimbursement. Contact us if you would like us to review the coverage information in detail.