Fast and full reimbursements

10
Out of 10

My cat Shadow recently had an eye problem that led to his eye being removed and ultimately costing around $2,000 overall. My claims were paid based on the actual cost, not on some fee schedule, and I was reimbursed the 80% on everything on the bill without any squabbling. The reimbursement took less than the 15 days they had allowed for. Also, when I had a question about an email I received, their customer service on the phone was very friendly and helpful.

Did you find this review helpful?
Injury/illness

Eye problem

Claim Amount
Over $1000
Breed

Domestic Shorthair

Age of Pet
1 - 8

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