Disapointed on Bridgets last claim

Out of 10

Bridgets surgery to surgically remove a baby tooths claim was denied. The surgery was needed and in tailed alot. She had her gum cut and had to go up into the gum to remove it and had stitches. Some or all should have been covered. Im very disappointed that you didnt cover it. I thought I had her covered well.

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Age of Pet
1 - 8

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Posted: 07/28/2020

Neil, we're sorry to hear that you were disappointed with your pet insurance experience. Your pet insurance policy covers the removal of fractured permanent teeth due to an accident, but not the removal of baby teeth. Policy coverage details can be found in the terms and conditions listed on your policy documents sent to you at enrollment, as well as on our website https://www.akcpetinsurance.com/sample-policies. If you would like to speak with our customer care supervisor to discuss any further concerns, please call 866-725-2747 and ask for Adam.