My German Shepard puppy of 7 months came down with pneumonia. I called Trupanion to get pre-approval because we had to transfer him to the hospital. Being that he would be in the hospital for a few days we knew the bill would end up being a few thousand for his 4 day 24 hour care! I called Trupanion and the pre-approval representative was extremely instrumental in guiding me with great support to process the claim quickly - literally within 24 hours! Once we were pre-approved, I could relax and focus on my puppy's recovery! In a time of uncertainty just knowing that they were on top of it helped me feel more confident that my pup would be taken care of. That in and of itself is worth its weight in gold!
Had VPI for my other pet and I would definItely choose Trupanion HANDS DOWN!