service non-existent

Out of 10

I have been trying for days to get in touch with someone who can give me some answers. I cannot get send an e-mail to ASPCA insurance; cannot get anyone at the various insurance companies that are listed on the policies. My payment is going to PMIA, so I have no idea if my cats are covered. I didn't register immediately on the web site when I signed up for the insurance, so now I cannot get on the web site to check my account or even get a new password. They should tell people to sign onto the web site right away.

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