Our Lab/Whippet pup, Saylor, was rescued from LaMancha animal rescue as a 3 month old and we insured her through PetPlan soon after adopting her. She was diagnosed with Hip displasia a few months later and surgery was recommended. PetPlan has been amazing to work with and has covered everything they promised to cover for her surgery and after care and physical therapy. They are super fast at sending reimbursement checks. They are always available by phone to answer questions or give info. I only wish our human medical insurance carrier was so attentive and responsive. Thank you PETPLAN...stay true to being tops!