My dog broke her knee and had two surgeries totaling over $4,000. VPI paid me $700 for the first $1,700 surgery and $97 for the second that ran $2,300. Their explaination is that the second surgery was part of the first and that we had exceeded our benifit. I spoke to a supervisor but to no avail. Wish I had seen this site before buying VPI, would have gone somewhere else. I going to cancel once this problem is resolved. Don't buy VPI!!!
Age of Pet