My dog has been with VPI for 10 years. Some areas such as U&C could use some attention, as could their explanation of coverage. Occasionlly their CSR's cannot give a straight answer, but that is a training not a coverage issue. For the most part, I have found that both their coverage and service is better than I had expected. My dog has diabetes and IMTCP. VPI has not dropped his coverage, nor has there been a significant rate increase. All I care about is that without VPI my dog is not alive today.
Age of Pet