I've had VPI for nearly 2 years and have submitted over $2000 in valied claims that should have been covered by my policy but they have weaseled out of every claim safe one that was for $30. On the average, it takes them several months to process each claim and in the end , it's denied. The base their denials that everything was pre-existing when they have no evidence to back that up, so they use it as a loop hole and in the meantime they are charging you each month. Do not, I repeat, do not go with them..everyone I have talked to has had similar experiences. I'm sure there must be better companies out there. One can only hope, because this company borders on the criminal.....
Age of Pet