i was amazed at how quickly my claim was handled and reimbursement paid to me. from the time i sent out the claim, it was less than a week till i had the check in my hands. my bulldog managed to swallow a whole tennis ball. in order to remove it, the vet had to cut her longways, take out her stomach, remove the ball, put her stomach back in and sew her up. if we didn't have this insurance, i don't know how we could have afforded it. thank you pet plan!