Terrible for chronic illness

Out of 10

My cat was hospitalized twice for renal failure and eventually had to be euthanized. However, because of the benefit schedule, they only paid $290.00 of a $2900.00 claim.( the second hospitalization). The explanation was that the claim exceeded the "benefits schedule" since it had been applied to the first hospitalization.I had paid on this policy for years and this was the first time I had used it.What's the point of having a policy if after paying for years, you still end up with an out of pocket expense of almost $4,000.00? I am cancelling the policy on my remaining cats. Thankfully, there appear to be better companies out there.

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