did not cover something that I thought should be

1
Out of 10

My dog was dx with entropian. But several months later he was dx with a different eye probelm and the insurance would not pay.When I received the email about not paying, they didn't mention the dog by name and there were numerous mis-speelings. Makes me wonder how careful they are with details when they can't even spell.

Did you find this review helpful?
Injury/illness
Claim Amount
Breed
Age of Pet

Leave a comment

Image CAPTCHA
Enter the characters shown in the image.
Posted: 09/28/2008
By:  

Did you appeal the claim?

Posted: 02/24/2009
By:  

This comment is a joke complaining about misspellings isn't it? Probelm? Mis-speelings?

Posted: 04/24/2009
By:  

Would like to know the results in you did appeal the claim

Posted: 04/25/2009
By:  

Find this hard to believe. We've been clients for a couple years now & everything has been just as it is spelled out in the policy I chose. By the way, we have THREE dogs & 2 are now considered geriatric with all that goes along with that.
I hope you appealed and were satisfied.