Very satisfied with insurance

Out of 10

I am writing to thank you for your excellent health insurance for my pet. I have been a customer of yours for over 3 years and I have never had difficulty having a claim paid under my value plan. But what is most important to me is the peace of mind of knowing that I would never have to make a medical decision for my valued friend based on whether or not I could afford the treatment or procedure.

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Posted: 10/17/2009

I am reading about all of the insurers. I think you should read the other comments that people have posted. They say that each year as the policy renews, anything that was treated dueing the previous policy term will be considered a pre-existing condition and will be denied. Also, some people are saying that they are being paid only a fraction of what the vets are charging. You may want to check out the pre-existing condition thing from one policy term to the next.