Impressed with PurinaCare

Out of 10

I enrolled my two dogs in PurinaCare in October 2009 (2.5 year-old Border Collie mix and 7 year-old Maltese). This was my first experience with pet insurance - so I didn't really know what to expect. While the underwriting process was very intensive and several pre-existing conditions were excluded, I felt the process was fair and the staff was very knowledgeable and responsive to my many questions regarding the coverage. The underwriter also agreed to re-visit a few pre-existing conditions after one-year of no symptoms and I have already gotten one pre-existing condition removed from the policy! I have also been very impressed with the prompt processing and payment of claims. A few weeks ago I submitted a large claim for dental work on my Maltese and had a check a little over a week later! So far I have been very pleased with PurinaCare. It has been a great investment in my pets' health and has allowed me to continue providing the best care for my babies - even in this economy.

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