had for years, not impressed

Out of 10

never really had problems, definitely slow payment on claims... they dont actually cover a lot according to the 80% of THEIR reasonable and customary rates. Vaccination coverage is NOT worth it, better off paying that out of pocket. Premiums going up a lot this year, dog turning 6 years old. Looking around for better rates and coverage and doesnt seem like I'll have a problem finding better coverage. After reading these horror stories, I am glad i haven't had any catastrophies, and also want to get new coverage before I do (knock on wood).

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