My puppy was unfortunately dropped when he was very young, and started experiencing some troubling symptoms. His head was bobbing, he was shaking, and he couldn't balance himself or walk. I immediately rushed him to the vet, and paid whatever expense necessary to ensure his health.
After all was said and done, and my puppy was thankfully fine, I was refunded over half of the cost of the procedure! My deductible was set at $250, and that plus the 10% cost would make it out to be half. It was thankfully not horrendously expensive, but having much of the cost reimbursed was absolutely wonderful. Trupanion dealt with the matter in a manner of days, and gave me no troubles about using the insurance policy even though it was only just over a month after I had began the policy. I would recommend Trupanion to any of my family or friends!