Kudos to Healthy Paws for making the insurance claim and coverage process so simple. Recently my pet Bacon had to be admitted to Medvet hospital for severe infection. After the treatment, all I had to do is upload pictures of the bill using their app. The claim was processed amazingly quickly and the reimbursement check came in before my credit card came up due for payment!!!! Subsequently they emailed to check up on how my pet was doing!!! - was pleasantly surprised. I would recommend this service for its Quick processes and for a caring / friendly customer service.