I switched to HealthyPaws from 24 PetWatch about a year or two after 24 PetWatch took over PurinaCare policies. I was very unhappy with 24 PetWatch and the hiked rates very quickly after taking over PurinaCare. I've had several claims with HealthyPaws and they handled each claim review quickly and customer service is easy to contact for questions, etc. When they needed additional records on my dog, they requested directly from the vet hospital and I did not have to chase anything down.
I would recommend HealthyPaws to anyone looking for pet insurance. Please read the terms and conditions regarding limits, preexisting conditions and waiting periods before writing a bad review based on industry wide polices that are followed by all insurance companies.
Monthly premiums are reasonable, and I have a low deductible and 90% reimbursement rate.
My dog is the poster child for insurance -he's had some expensive healthcare needs, one of them being cancer. It was nice to base my decisions on what was best for his quality of life and not my wallet.