We adopted a sweet rescue pup who developed a serious and mysterious gastro-intestinal condition that persisted for several months. During that time we had many emergency vet visits as well as complementary treatments such as acupuncture and chiropractic adjustments which helped resolve the condition and which were covered by PetFirst. It is easy to submit a claim and Pet First is quick to respond. My only issue is that, unlike human health insurance which allows a year to submit claims, PetFirst requires submission within 90 days of service. We lost out on a couple of claims for tardiness in getting the notes from our vet and submitting the claim.