Great Service

Out of 10

We adopted a sweet rescue pup who developed a serious and mysterious gastro-intestinal condition that persisted for several months. During that time we had many emergency vet visits as well as complementary treatments such as acupuncture and chiropractic adjustments which helped resolve the condition and which were covered by PetFirst. It is easy to submit a claim and Pet First is quick to respond. My only issue is that, unlike human health insurance which allows a year to submit claims, PetFirst requires submission within 90 days of service. We lost out on a couple of claims for tardiness in getting the notes from our vet and submitting the claim.

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Claim Amount

Mixed Breed

Age of Pet
Under a year

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Posted: 06/25/2020

Hello, Loretta! Thank you for taking the time to leave a review of your experience with PetFirst. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.