My dog was recently diagnosed with something very serious. His diagnosis required extensive and expensive tests. I have been anxious about this for several months and the possibility that his diagnosis is terminal is beyond comprehension as he is not even 4 yet. There is no way to eliminate my pain or anxiety over this but Healthy Paws made it less painful buy covering the costs of his treatment without questioning medical necessity, the way "people" insurance always does. Not only did they ease the financial burden but I received more than one personal email from staff members just checking in to see how my dog was doing and to express genuine concern and caring.