I was hesitant to purchase health insurance for my dog but I take thanks everyday that I have. My dog has had a few mishaps in her life and the thought of having to wait or say no to her treatment because of money isn't a choice anyone should have to make. Of course I would do what it takes In the end, but Healthy Paws has made my choices easier. They are quick to respond, the process is easy and they are personal as well. You don't feel like you are dealing with a corporation. They treat you as a human with kindness. I would highly encourage everyone to go with this company.