Signing up for Spot Pet Insurance was very simple and fast. I was able to customize a quote that was right for me and my dog, Stella. I did file a claim and that was also very simple. The customer support agent who assisted with my claim was very knowledgeable and helpful. I did everything through the app and could check on the status of my claim. I even received a call to check on Stella. I feel better knowing I am covered by Spot!