How likely are you to recommend Trupanion to a friend or family member?
Why did you choose this score?
Y’all are doing a great job
Will you let us forward your feedback to post on PetInsuranceReview.com? Yes
How would you rate Abby's customer service?
What feedback do you have about your experience with Abby?
She was so sweet and answered all my questions, even asked how my Annie was doing! I liked feeling me and my dog Annie matter to this company. Wonderful personal touch in a world where that is decreasing. Glad to speak to a live person instead of a robot! Thank you Abby for your great service and kindness, I have a choice in who I pick for insurance and this is a big reason I love Trupanion!