Horrible service

Out of 10

I submitted a claim for dental work for my adopted plan after they assured me it was covered. They don’t respond for weeks and when I email them they say they need for info even when I told them twice that I do not have more medical records, just the one from the vet where Humane Society took my cat before adoption and the detailed invoice from my vet who during X-ray determined he needed extraction. It clear they do not take claims seriously

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Claim Amount

Domestic Mediumhair

Age of Pet
1 - 8

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