I’ve had my pets insured with PetPlan since 2009, and I have been extremely impressed with everything from their coverage and flexibility in plans to their customer service. Because I’ve worked in the veterinary field, I’ve been exposed to the good, bad, and ugly of pet insurance companies, and I can say with confidence that PetPlan is one of the best out there. Many other companies have fine print that limits what they’ll reimburse per each condition, which is not the case with PetPlan. Over the past 9 years, PetPlan has reimbursed me many thousands of dollars, because one of my dogs has had ongoing ailments and has required extensive specialty care. Their customer service is superb as well. I had to call in recently with a question, and Stacey was extremely professional, kind, knowledgeable, and got my question resolved promptly. I appreciate knowing that I’ll never have to make a difficult medical decision about my pets based on whether I can afford treatment, because I know I’m covered by PetPlan.