Complicated and not worth it

Out of 10

Submitting a claim to Petplan is actually more complicated than submitting to my human insurance. To date, they've denied both claims that I've submitted on the (faulty) basis that my pet's condition was pre-existing (it wasn't). I've filed an appeal but have yet to have a response from Petplan A third claim remains unprocessed over two weeks later (my human insurance posts within a day). In the meantime, they continue to send me marketing material every few days to get me to continue subscribing.

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Claim Amount

Domestic Longhair

Age of Pet
1 - 8

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