My dog saw an emergency vet a year and a half ago for blood in her urine because she played too hard and suffered some trauma. Now, my dog is having UTI problems, completely and obviously unrelated. Trupanion is claiming I am ineligible because of the blood in her urine even though that was TRAUMA and this is an actual illness. I pay trupanion to help me with the $500 cost of this treatment and they refuse to cover it. THIS COMPANY STEALS YOUR MONEY AND WILL FIND ANY REASON POSSIBLE TO NOT COVER CLEARLY COVERED ILLNESSES IN YOUR POLICY.
Injury/illness
Bladder
Claim Amount
$500 - $1000
Breed
Mixed Breed
Age of Pet
1 - 8
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I have had the same, change they always refer to the fine print in the contract and what they do not cover, they take your money and NEVER pay they do not care.
Trupanion is a scam! I signed up for my new puppy as they said they would waive the additional administration fee of $35. But then I saw they just "pushed" the fee by one month. The website and email said "waived" and "save $35". I called the insurance commission and they said it is FRAUD and Trupanion can be fined up to a million dollars.