Out of 10

My dog saw an emergency vet a year and a half ago for blood in her urine because she played too hard and suffered some trauma. Now, my dog is having UTI problems, completely and obviously unrelated. Trupanion is claiming I am ineligible because of the blood in her urine even though that was TRAUMA and this is an actual illness. I pay trupanion to help me with the $500 cost of this treatment and they refuse to cover it. THIS COMPANY STEALS YOUR MONEY AND WILL FIND ANY REASON POSSIBLE TO NOT COVER CLEARLY COVERED ILLNESSES IN YOUR POLICY.

Did you find this review helpful?


Claim Amount
$500 - $1000

Mixed Breed

Age of Pet
1 - 8

Leave a comment

Enter the characters shown in the image.
Posted: 12/07/2018

I have had the same, change they always refer to the fine print in the contract and what they do not cover, they take your money and NEVER pay they do not care.

Posted: 12/13/2018

Trupanion is a scam! I signed up for my new puppy as they said they would waive the additional administration fee of $35. But then I saw they just "pushed" the fee by one month. The website and email said "waived" and "save $35". I called the insurance commission and they said it is FRAUD and Trupanion can be fined up to a million dollars.

Posted: 05/25/2019

I truly agree.. they are well trained bastards and will sell parents for small amount of claim. Do not trust these ass holes sweet talk, you will get true glimpse when you file your first claim.

Posted: 09/19/2019
By: Chris

I totally agree with you. Its by far one of the biggest rip off schemes. Trupanion is waste of money and offers no sense of peace of mind. I think there should be a class action lawsuit against them really. Put a stop to the bogus bull crap.