SCAM COMPANY - HORRID CUSTOMER SERVICE

1
Out of 10

Absolutely the WORST customer service I have ever encountered. Paid reliably and when I finally have a claim, this company falls short and keeps denying my claim under the presumption 2 different Veterinarians lied on my dogs medical records when stating my dog was 100% healthy before my contract was instated. COMPLETE AND UTTER SCAM!!! I have been fighting with this company for almost 2 months now to get my money that is rightfully owed to me. Complete joke!! Save your money and find a different company.

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Injury/illness

Gastritis/vomiting

Giardia infection
Claim Amount
$100 - $500
Breed

Australian Shepherd

Age of Pet
1 - 8

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Posted: 11/21/2018

Hi Allisha, thank you for your feedback. I understand that we have resolved your concerns to your satisfaction. Paws Up! Eric, Top Dog, Pets Plus Us.