My Bambi had to have 4 tumors remove because one of them was cancerous and the have a Biopsy tissues which turn out to be clear of cancer after the surgery. The stuff of Embrace Pet Insurance were kind to help full out the claims form when I ask how to do them and send, she send me the forms and instructions of how to fill them out. It seen to me that they care about my Bambi and me. Plus thank you for passing the claim very fast. I did not have to worry after I put my claim in, thank you. I would recommend EMBRACE PET INSURANCE to any body that needs insurance for their pets.